Adobe makes canceling your subscription easy, but understanding how the process works and its ramifications is essential before beginning. Be aware of whether your contract is monthly or annual and what its consequences may be for canceling it.
If you cancel within 14 days, your subscription will be fully refunded; otherwise, a lump sum payment for any remaining contracts must be made.
1. Log in to your account
Adobe is an industry-leading computer software company that offers its users an expansive array of products. Adobe products can be found across industries, from graphic design and video editing to web design and cloud storage services. Subscriptions may be canceled via Adobe’s website or customer service department, and refunds or trial periods renewed; however, Adobe may impose cancellation fees. To avoid these, users should decide before the free trial period.
To cancel an Adobe subscription, log into your account online and click “Manage plan.” When prompted for a reason for canceling, select one and confirm cancellation; depending on when this occurred, you may still qualify for a full refund.
After you log into your Adobe account, navigate to the Plans page and click “Cancel your plan.” When asked why they wish to cancel their plan (you can also include notes), select your reason, then click “Cancel Plan.” Finally, you will be required to enter payment information and confirm cancellation.
After signing into your account, the Plans and Products page will appear. Here, you’ll see a listing of all subscriptions you currently hold – these appear in a column on the right-hand side. To cancel a plan subscription, click “Manage plan” next to its name.
Once you select a reason for canceling your subscription, Adobe will prompt you to choose one from its pre-loaded options or create your custom reason. After selecting click “Cancel My Plan,” Adobe will ask for additional verification information, such as email address and password, before commencing with the plan’s cancellation. After this verification step has taken place successfully, an email stating your cancellation will be sent directly to you via Gmail.
2. Go to the Plans page
Adobe is the world’s premier software package, but you may no longer require its services. In such a situation, canceling your subscription should be simple by following a few easy steps. Adobe offers various subscription plans, so choose one that best meets your needs.
To cancel an Adobe subscription, visit the Plans page on their website and sign in before selecting “Manage plan” next to the subscription you want to cancel. After clicking Manage Plan, you will be prompted with a reason and then the Continue button.
If you subscribe to an annual plan, canceling within 14 days may result in a refund; after this point, you will not be eligible.
On the next page, Adobe will ask if you want to change your mind; if that is not what you wish for, choose No thanks and continue the process. Adobe may attempt to persuade you otherwise by offering discounted packages or free storage space – ignore these offers and continue canceling.
Once you select “No thank you,” the next page will outline that if you cancel your subscription, you will no longer have access to Adobe products and services, as well as some potential reasons why reconsideration might be beneficial – these suggestions should be disregarded in favor of continuing the process.
As soon as you’ve chosen to cancel your subscription, Adobe will send an email informing you of this decision. You should keep this email for future reference should any issues arise with your subscription. This notification should remain with your records so Adobe can assist with any problems.
If you have any inquiries about canceling an Adobe subscription, please post them below in the comments. Or reach out directly – Sanjeev is DeviceMAG’s tech editor with an avid passion for all things tech-related – he believes technology should improve lives while writing about the latest innovations and reviews!
3. Select the subscription you want to cancel
Adobe offers subscription plans, from monthly on-contract and off-contract agreements to annual prepayment options. If you cancel within 14 days of initial ordering, all subscription fees will be fully refunded; after 14 days, they’ll continue until their contracted term ends, and no refund will be available. If costs are an issue, trialing Adobe products accessible is another way to discover whether monthly or yearly subscriptions fit your budget; viewing your confirmation email provides helpful insight.
Once you’ve selected the subscription you wish to cancel, click “Cancel Plan.” Adobe will ask for your reason for reneging on the following page and then continue. It may include paying a cancellation fee.
Once selected, Adobe will prompt you to choose another plan or request assistance. If canceling, remember that this may take up to 24 hours; to keep tabs on its progress, log back in or contact customer support.
If your Adobe subscription costs are prohibitive, requesting a two-month discount through their support channel could help ease some financial strain. Adobe provides this as a generous gesture in light of COVID-19; you must provide evidence of identity and contact details when requesting this discount to be eligible.
If you’re unhappy with your Adobe product, explore different subscription options or switch to an alternative that may be less costly. There may even be online tutorials that teach how to use what you’re paying for; just read and respect its Terms of Service before canceling, as some services are non-refundable. Also, keep an eye out on your credit card statement for charges from Adobe.
4. Click the “Cancel Plan” button
If you decide Adobe no longer meets your needs, you have 14 days to cancel your subscription and find another solution. While the process is straightforward, it’s wise to remember a few details.
Once you click “Cancel Plan,” Adobe will ask a series of questions regarding why and how your subscription has been canceled to improve their services and understand where their efforts can improve. Once answered, click the “Cancel Your Plan” button, and you are finished!
Your subscription benefits and any outstanding balance will then be displayed for review. If you still wish to cancel it, click “Confirm”; Adobe may attempt one more time to persuade you otherwise by showing some of their other products. However, if your mind remains set on ending it altogether, select “No Thanks” before clicking “Confirm.”
Depending on your account type, additional information may be required to complete this process. It will vary from case to case, so it is always advisable to read up on policy before proceeding. When all necessary details have been entered, click “Cancel Your Plan” again to finalize it.
Apple devices make it easy to cancel subscriptions through the App Store. Open up the Settings app, select your Apple ID, then go into Subscriptions in the Settings app – Once in Subscriptions, you will see all current subscriptions, including Adobe subscriptions that need canceling – to cancel them through the App Store.
Adobe offers free trials for some of its software products, allowing customers to experience its tools before committing. You have 14 days from when you sign up to cancel and avoid charges; alternatively, you could use this trial period to test the software before signing on for a full subscription, even on mobile devices, if applicable!
